Terms & Conditions

Last Updated: March 30, 2023

Welcome to TheUnseenWorld! Access to and use of the website located at theunseenworld.sbs (the Site) and the services provided through the Site are subject to the following Terms and Conditions (the T&Cs). By using the Site, you agree to these T&Cs. If you do not agree, do not use the Site.

1. Services

TheUnseenWorld offers a platform through which users can browse and order a variety of food items, particularly pizzas, for delivery or collection. All orders are subject to acceptance by TheUnseenWorld.

2. User Account

To place an order on the Site, you may be required to create an account by providing certain personal information. You agree to provide accurate and up-to-date information and to maintain the security of your account login details.

3. Prices and Payment

All prices listed on the Site are in € and exclusive of delivery charges unless otherwise stated. Payment must be made at the time of order through the accepted payment methods specified on the Site.

4. Delivery

TheUnseenWorld will deliver to the address provided at the time of order within a designated delivery area. Delivery times are estimates only and may be subject to change due to unforeseen circumstances.

5. Cancellations and Refunds

Orders may be cancelled up to a certain time before the delivery is dispatched. In the event of cancellation within the permitted timeframe, TheUnseenWorld will issue a refund to the original payment method. Once an order is in the process of delivery, it cannot be cancelled.

6. Product Information

TheUnseenWorld takes care to ensure that all information regarding the food items on the Site is accurate. However, variations may occur. If you have specific dietary requirements, please contact +39 055 474948 before placing an order.

7. Intellectual Property

All content on the Site, including text, graphics, logos, and images, are the property of TheUnseenWorld or its content suppliers and protected by intellectual property laws.

8. Limitation of Liability

TheUnseenWorld's liability for any claim arising out of or in connection with the Site or services will be limited to the amount paid by you, if any, for the services.

9. Indemnification

You agree to indemnify, defend, and hold harmless TheUnseenWorld, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these T&Cs or any activity related to your account (including negligent or wrongful conduct).

10. Modifications

TheUnseenWorld reserves the right to make changes to the Site, services, and these T&Cs at any time without notice. Your continued use of the Site following any changes will mean that you accept and agree to the changes.

11. Governing Law

These T&Cs and your use of the Site are governed by the laws of Italy without regard to conflict of law principles. Any legal action or proceeding related to this Site shall be brought exclusively in the courts located in Via Vittorio Emanuele, 75, Italy.

12. Contact Information

For any questions or concerns regarding these T&Cs, please contact us at +39 055 474948 or by mail at 50134 Florence, Italy, Via Vittorio Emanuele, 75, Pizzeria Bella Napoli.

Thank you for choosing TheUnseenWorld for your dining experience. We hope you enjoy our offerings and we look forward to serving you.